Waukesha One is the School District of Waukesha's effort to provide students and teachers with a common technology platform from K-12. Waukesha One enables and promotes personalized teaching and learning across all schools and all levels.

Check the Infinite Campus Help Page for information.

No, the cases that are provided with the iPads come with an accidental damage guarantee. If you remove the case or any portion of the case for any reason, the warranty will be voided and the student's family will be responsible for all repair costs for the device.

Contact the tech aide at your school, call 262-970-1073, or contact one of us directly for what to do next.

All school district approved apps are available in Self Service (the App Store is disabled on student iPads). If an app isn't loading from Self Service, select Retry.

• First, close out all the open apps (double click the home button then swipe each app toward the top of the screen).

• Ensure that you are on the latest version of iOS (Settings > General > Software Update).

• Find the app in Self Service and reinstall it.

• Restart the iPad (hold both the power and home buttons for about 15-20 seconds).

• Check date/time - If incorrect, Settings>General>Date/Time> Chicago time zone, Set Automatically.

• Check for restrictions / Screen Time, if enabled that would limit access to what you are trying to do.

• Verify in Settings if you logged in with your SDW managed Apple ID (username@a.waukesha.k12.wi.us).

You can securely store your students screen lock code and Screen Time code online in the Infinite Campus Parent Portal. This page describes how to do that.

• The School District uses Managed Apple IDs (MAID) in place of families creating their own for the school district device.

• The MAID is the student's email address username@stu.waukesha.k12.wi.us.

• The password for the students MAID is their district password that they use for all systems.

Contact the tech aide at your school, call 262-970-1073, or contact one of us directly for what to do next.

Fill out the form at https://selfhelp.waukesha.k12.wi.us/.

Contact the tech aide at your school, call 262-970-1073, or contact one of us directly for what to do next.

We've found that changing the view to Print Layout prevents this. Select the three dots in the upper right and toggle on Print Layout.

When logging into WebEx, you'll be asked for your email address twice. If you mistype any character of the entire email, you will get a message that the verification email is sent, but it won't. Clear your Safari cache (in Settings > Safari > Clear History and Website Data... Clear) and try again!

Contact the tech aide at your school, call 262-970-1073, or contact one of us directly for what to do next.

Unfortunately, with limited access to the district buildings, we are unable to assist with chargers. Please purchase one from a local retailer. We recommend finding one that is MFi-certified to ensure compatibility with the Apple device.

• Ensure the iPad volume is turned up (sometimes you have to turn it all the way down and then back up).

• In Settings > Teams ensure the microphone and camera are turned on.

• Log out of WebEx and close out other open apps.

• Restart the iPad.

Cisco has some great tips to get started: https://help.webex.com/en-us/n3xx7vcb/Get-Started-with-Webex.