Employee Assistance Programs
Sometimes life can be challenging. That’s why the District provides an Employee Assistance (EAP) and WorkLife Program to all employees and their family members -- at no cost to you. The EAP is designed to provide prompt, confidential help with a range of personal and family issues that may affect all of us from time to time.
Optum - Live and Work Well EAP Overview
24/7/365 access to Employee Assistance Specialists - 866-248-4096
Unlimited telephonic solution-focused consultation, support, and educational resources
EAP Virtual visits offer more service delivery options and convenience while delivering the quality of care and standards as face-to-face services
Personalized referrals to in-network clinicians with EAP specialization for 3 face-to-face visits
Per member, per problem, per year
Referrals to community resources
Seamless coordination with behavioral health services
Get authorized for a limited number of free provider visits. This benefit is 100% confidential
Find specialized providers to get the help you need
The EAP provides direct access to experts for the following services (examples include but are not limited to):
Adult/Eldercare (financial/retirement planning, housing assistance, aids to daily living)
Unlimited telephonic solution-focused consultation, support, and educational resources
Child/Parenting (childcare, special needs support, help for teens, adoption support)
Chronic Condition Support (child development experts, childbirth, nursing professionals)
Manage stress, anxiety, depression, caregiving, parenting and relationships
Life Learning (school issues, special education resources, food/nutrition assistance)
General Convenience Services (recreational activities, dining, household needs)
Legal
Mediation
Financial
Additional information can be found by logging on to www.liveandworkwell.com (access code = sdwaukesha)
Download the myLiveandworkwell from the App Store or Google Play
Care Solace
School District Of Waukesha partnered with Care Solace to support the well-being of students, staff, and their family members. Care Solace is a complimentary and confidential care coordination service that can help you quickly find mental health or substance use treatment options matched to your needs, regardless of circumstance. If you would like to use Care Solace to help you find a provider:
Call 888-515-0595 available 24/7/365 in any language
Visit www.caresolace.com/sdw and either search on your own OR click “Book Appointment” for assistance by video chat, email, or phone.
What's in the App?
